Troubleshooting :: Diamond Group

PROBLEM	CAUSE	SOLUTION
Does Not Work	Power Source	Check all components are connected and corrected power supply 110VAC. Use multi-meter, check breakers.
	Thermostat	Check thermostat to see if wires are properly connected
	Probe	Check probe to see if plug is attached, disconnect Power and check multi-meter for short, and/or Remove probe from drain and check for visual damage.
Water is WARM	Thermostat	Re-set thermostat higher to desired water temp.
Water is too HOT	Thermostat	Check thermostat to ensure it is mounted directly against tank. The thermostat must contact the tank surface.
	Thermostat	Reset thermostat lower to desired water temp.
ECO trips	Thermostat	Reset RED ECO button manually. If it trips again, Quickly AND IMMEDIATELY disconnect power and check All components with a multi-meter and a visual inspection, contact DIAMOND or your local RV service center.

ITEM	TEST	RESULTS	ACTION
PROBE	PIN TO PIN	GET READING	GOOD
	(PHOTO)	NO READING	DEFECT – REPLACE
	PIN TO SIDE	GET READING	DEFECT – REPLACE
		NO READING	GOOD
THERMOSTAT	1st SCREW TO LAST	WITH NO POWER ON	READING – GOOD
	(PHOTO)	NO READING	DEFECT – REPLACE

Troubleshooting